Show All Answers

1. How can I obtain a Residence Verification / Credit Letter?

We issue verification letters for school admission or other proof of service. We can also provide a credit letter to waive deposit requirements from another utility company. Please call Alameda Municipal Power Customer Service at 510-748-3900.

2. Why do you need my Social Security Number when setting up my account?

This information is requested in order to establish your account with Alameda Municipal Power in accordance with federal regulations. We use this information to verify your identity. While we do not use it to check your credit upon account establishment, we will report collection accounts to the credit bureaus. We also use this information as an identifier to protect you from unauthorized activity on your account. This information is kept in a highly secure and encrypted database.