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1. How do I submit my application and supporting documents?

Applications are accepted at Alameda Municipal Power's (AMP) Service Center from 8:30 a.m. until 3 p.m. on Mondays, Tuesdays, Thursday and Fridays. On Wednesdays, applications are accepted from 9:30 a.m. until 3 p.m. We recommend that you call our customer service agent at 510-748-3900 to prequalify over the phone before bringing your application to our office.

2. Will my income documents be returned to me?

We're not able to return your original documents, so please provide copies of any income/sources of money/benefit documentation with your application.

3. Where can I get the benefit/award letter?

Most agencies/programs have websites that you can use to verify and print your letter.

• Department of Veteran Affairs Department of Veteran Affairs
• Employment Development Department (EDD)
• My Benefits CalWorks/CalFresh
• Social Security

4. How current do my incomes/sources of money documents need to be?

The documents must include pay period dates covering a minimum of two consecutive months within the last two months. Benefit/award letters should indicate year of coverage. Outdated documents will not be accepted.

5. How long will it take for my application to be processed?

Applications are processed on the spot.