Why does my service remain off even though I have paid my bill?

You may see a meter load card when this happens. This is a notice we leave on your door when any of the following occurs:

  • In your absence we performed routine maintenance work on your meter resulting in a short interruption of your electric service.
  • We unsealed your meter but the main disconnect (breaker/fuse) remains off for safety reasons. In order to restore service you will need to flip the breaker switch on the main electric panel.

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1. What are the costs?
2. Will I be warned that my service will be disconnected?
3. I paid my bill - why was my power disconnected?
4. Why does my service remain off even though I have paid my bill?