How will Alameda Municipal Power (AMP) keep my information secure?

AMP treats the privacy and security of our customers' personal information as a top priority. AMP uses encryption to keep meter data confidential, transmitting it to the utility over a wireless network with multiple layers of security incorporated throughout the system.

The performance of security measures are tested and reviewed regularly to guard against unauthorized access to systems. Moreover, AMP works with federal agencies, such as the Department of Homeland Security, the Department of Energy, and the National Institute of Standards and Technology (NIST) to strengthen privacy and security standards to provide even more safeguards for consumer protection.

Show All Answers

1. How will Alameda Municipal Power (AMP) keep my information secure?
2. Do you have an updated privacy policy covering the data collected from the meters?
3. What data is collected and stored by a customer’s smart meter?
4. Who will have access to customer information?
5. Will Alameda Municipal Power (AMP) sell my private information?
6. Will smart meters interfere with my other wireless devices?