Our new online account management system, powered by your new smart meter, will launch in 2018. Until then, you can use the following instructions to read your new smart meter.
Go outside to your new meter.
You'll see a number of displays cycling by.
The only one you're really concerned with is labeled DEL (delivered).
The 5 or 6 digit number on the screen is cumulative and may include leading zeroes. It shows the total kilowatt hours (kWh)1 of energy usage.
Make a note of the number, plus the date and time.
Repeat this task in an hour, a day, or a month and subtract the first reading from the newest reading to get the result of how many kilowatt-hours you've accumulated over that period of time.
If you have a solar PV system, however, you will also want to note the screen labeled REC. The number displayed will show the total kilowatt hours (kWh) generated by the system less that used by the house, i.e., excess generation. This number is also cumulative.
NOTE: When the new online account management system is up and running, you won't ever want to go outside again. Hourly, daily, and monthly history will be right there for you on your computer, tablet, or phone. Plus, you'll be able to see and pay your bill from any of these devices.
1 Kilowatt-hour: (kWh): 1,000 watts consumed for one hour equals a single kilowatt hour.