Contact Us

Location and Hours

Service Center and Lobby

2000 Grand Street (corner of Grand and Clement)
Alameda, CA 94501

Office Hours
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5 p.m.  
Wednesday: 9:30 a.m. - 5 p.m.

Drop Box in Parking Lot Available 24/7

Click here for a map and directions


Phone Availability

To Report an Outage or Electrical Emergency: (510) 748-3902

Available 24/7

Customer Service Representatives: (510) 748-3900 

Monday - Friday: 8 a.m. to 5 p.m.

Automated Phone Service for Payments or Account Information: (510) 748-3900

Available 24/7


Other Important Phone Numbers

Electric Service - (510) 748-3900 

Employee Directory - (510) 748-3900

Hearing Impaired - (510) 522-7538

FAX Number - (510)748-3975


Via Email 

Customer Service amp@alamedamp.com

Energy Efficiency energymgt@alamedamp.com

Media and Public Relations media@alamedamp.com

Public Utilities Board pub@alamedamp.com

  • Call (510) 748-3900 for Customer Service 24/7
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