icon pay balancedBalanced Payment Program


For Residential Customers Only

Under this program we calculate your average billing over the last 12 months and set up a fixed monthly payment (also known as budget amount).

  • This program is recommended for those using electricity for heat in their homes and for those on fixed incomes.

  • To qualify for enrollment in this program you must have been living at your current address for at least 6 months and your account must not be past due.

  • If there are major changes in the usage on the account, we may perform an adjustment to the payment amount.


Call 510-748-3900 for more information or to enroll.

  • Call (510) 748-3900 for Customer Service 24/7
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